EMLYN HUGHES - Liverpool 1967-1979 (Shankly had wanted to sign him right away from Blackpool, but was prepared to wait for him. He phoned Emlyn every Sunday morning to tell him he'd be a Liverpool player soon.)
"I'd be just about to make short work of a plate of eggs, bacon and black pudding when the phone would ring. It would be Shanks. 'Hey, Emlyn, son, don't eat that stuff you've got on your plate there. I'll be signing you shortly. I want you lean and hungry, son. Lean and hungry!' Today, thirty years later, I still associate the smell of bacon frying with the telephone ringing at 8.30 sharp on a Sunday morning."
TOMMY SMITH - Liverpool 1962-1978 (on the unfortunate guinea pig, Jimmy Melia)
"Known to the lads as Bald Eagle, Jimmy always looked older than he was. He had this ritual of coming in for a rub-down every day, whether he was injured or not. Shanks, of course, would always be keeping any eye on Jimmy to see if he was actually carrying an injury. I was on the groundstaff at the time and in on the Sunday, as usual, to help brush the dressing-rooms and terraces as well as generally tidying things up at Anfield with the other younger lads. As usual, Jimmy was in the treatment room for his rub-down. As groundstaff boys we didn't go anywhere near the dressing room or any of the inner sanctum areas without knocking on the door and asking permission. This day, Shanks came out, wearing a beaming smile. 'Boys, put your brushes down and come in here. I want you to see the latest in football technology.'
Now he used to be proud if the toilets were given a lick of paint. Can you imagine what he was like with a new piece of equipment that had been designed to treat injuries and shorten the recovery period? He was full of praise for the German manufacturers. 'Great inventors, the Germans, amazing bit of gadgetry this. Cost us two thousand pounds, but it will be worth every penny, won't it, Bob?' Bob Paisley gave us a knowing look. He was from the old school of treating players and clearly wasn't as enthusiastic as Shanks.
'Aye', said Bill. 'It will nullify injuries. Marvellous invention.' He was clearly desperate to try it out. 'Who's in Bob?. Jimmy Melia is here again! He'll do.'
The next thing, Jimmy is sitting on a table alongside this machine and Bob is fitting the electrodes to his legs. The logic was simple. The machine sent out an electric impulse. This worked the muscle which in turn helped the flow of blood. All very straightforward. The kind of thing Bob would do with his experienced hands. But Shanks was in full flow. He had his audience, ten groundstaff lads, and we listened as he explained the way the various dials worked.
'It's marked one to ten. It's a low on one, high power on ten. Go on, Jimmy son, we'll leave it to you to take the pain strain. See how far you can go.' Jimmy turned it on to number one. No effect. He turned the dial two more notches. Nothing. He got to five and was still telling the boss that he couldn't feel anything. 'Bob', said Shanks, beginning to get annoyed, 'perhaps these bloody Germans aren't as inventive as I thought. Either that or Jimmy is immune to pain.' Melia pressed on... six, seven, eight. 'Still nothing, boss.' Suddenly the dial was all the way to ten and Jimmy was just sitting there, shaking his head, 'No, nothing.'
Shanks was furious, 'German crap', he was screaming. 'They haven't got a clue. You can send this back to Munich and tell them they can stick it up their backsides. Two thousand pounds? Get your sponge out, Bob. You might need it.'
Bob just stood there, wearing this little light brown coat that made him look more like a grocer than a medical expert. We were all dying to laugh. You could see one or two shoulders shaking as we tried to stifle our mirth. We began to back towards the door, when Shanks suddenly said, 'Christ, Bob, you haven't even turned it on!' He flicked the switch and poor Jimmy, still on a maximum setting of ten, nearly hit the ceiling. Sparks were coming out of his ears. His hair would have stood on end if he'd had any. We all ran out, exploding with laughter. As we headed down the corridor, Shanks was right behind us and shouting, 'That'll teach the Bald Eagle to come in for a treatment on a Sunday.'
WALLY SCOTT - producer of Bill's 70's lunchtime chat show on Radio City
"The biggest headaches for me came when we had a football guest, which included Joe Mercer, Ian Callaghan and Albert Stubbins. Shanks would get carried away, relive match incidents and get up and leave the microphone to kick an imaginary ball across the studio! I had to keep asking him to get back to the mike. One week we had a guy lined up for Bill's show who had just climbed Everest. I rang Bill and told him and he replied, 'No, I don't want him, you can't play football on the top of Everest!'"
TOMMY SMITH
I got caught up in an amazing post-match row after the Albion game which took place at Maine Road. We were all disappointed at the end of the match and sitting in the dressing-room when a knock came on the door. A policeman was standing there and he said: 'I want to see number four.' One of the lads said: 'You're wanted, Smithy. There's a policeman asking for you outside.'
I had a cousin called Lawrie who was in the force. I assumed it was him and went towards the door. Standing there, helmet under his arm, bike leaning against the corridor wall, was a large constable. He immediately cautioned me, saying: 'At around 9.15 pm this evening, you were heard to shout: 'Chris, give me the fucking ball!' I thought he was joking and said: 'It's a good job you were not in earshot when they scored their second goal.' The pedantic PC clearly didn't see the funny side. He said: 'I'm arresting you for using abusive language.'
I shouted for Bill Shankly who came out and said: 'What's going on?' 'Who are you?', said the constable to the most famous manager in football. 'I'm the manager of this football team', said Shanks, clearly getting agitated. 'Are you in charge of Tommy Smith?', said the constable. I've just arrested him.' 'You've what?', roared the boss. The fact that the PC was in blue didn't help. When he started to repeat this business about me swearing, Shanks went into a rage. 'You better listen to me. If you don't fuck off, I'll let the tyres down on your bike.'"
BOB PAISLEY on that Anderlecht performance in 1964"Before the game, in the dressing room, Bill talked to the lads. He said, 'You've read about Anderlecht having all these internationals and how good they are. They can't play. They're rubbish. I've seen them and I'm telling you. You'll murder them, so go out there and do it.' The boys went out there and murdered them. They won 3-0. And after the game, Bill burst into the dressing room and said 'Boys, you've just beaten the greatest team in Europe.'"
PETER THOMPSON
"It was a quarter to three on match day at Anfield and there was no sign of Shanks. Suddenly, he came in. His shirt's torn, tie undone, jacket hanging off, hair all over the place. 'What's happened boss?' 'I've just been in the Kop with the boys.' He'd gone in with 28,000 of them and they'd been lifting him shoulder high, passing him round, and he loved that."